Suspending your Employer Pass
EPP participants may suspend their passes (for a minimum period of three months) provided that they meet the criteria outlined in the Change Request Form. To suspend your pass:
- Notify the EPP Administrator at the Carding Office of your intention to suspend your EPP pass by submitting a Change of Request Form as soon as possible. EPP members have the option of suspending their pass in advance. Please contact the EPP Administrator at (604) 827-5252 for more information.
- Complete the Change Request Form and email or deliver the form to the Carding Office in the UBC Bookstore. Forms may be emailed to trans.plan@ubc.ca. Note: forms must be received by Transportation Planning before 3:00pm on the day before TransLink’s posted deadline.
- When returning from suspension, EPP participants must inform Transportation Planning in writing (email, fax, etc.) of their intention to return to the program at least one (1) month before they wish to reinstate their pass.
Changing the status of your Employer Pass
If an EPP member moves residence or changes their name and wishes to get an updated pass to reflect this, they must apply for a Change of Status. To change the status of you pass:
- Complete the Change Request Form and email or deliver the form to the Carding Office in the UBC Bookstore. Forms may be emailed to trans.plan@ubc.ca. Note: forms must be received by Transportation Planning before 3:00pm on the day before TransLink’s posted deadline.
- EPP participants should hang on to their existing pass while the Change of Status is being processed.
- Exchange your EPP pass once the replacement pass is available from the Carding Office. Details about pass pick-up/exchange will be included in the notification. You MUST bring in your old pass in order to receive your new one.
Terminating your Employer Pass
To terminate your pass:
- Notify the EPP Administrator at Transportation Planning of your intention to terminate EPP by submitting a Change Request Form as soon as possible. EPP members have the option of terminating in advance. Please contact the EPP Administrator at (604) 827-5252 for more information.
- Complete the Change Request Form and deliver the form to Transportation Planning. Note: forms must be received before 3:00pm on the day before TransLink’s posted deadline. Your pass must be returned to the Transportation Planning at the very latest, one business day after your termination date.
Important Dates
The EPP pass is the property of TransLink, as such it must be returned or your termination will not be valid. TransLink may commence with legal action directly against the member. In addition, payroll deductions will not be stopped until the pass is returned.
When terminating or suspending your EPP pass, your payroll deductions will be reconciled accordingly, dependent on the actual date chosen to terminate or suspend EPP.
