Information on the Employer Pass Program
July 31, 2013:
TransLink will be discontinuing the EPP Employer Pass Program effective January 1, 2014.
Transportation Planning will be updating this website and notifying participants as more information becomes available.
New Prices for 2013
New Prices: On November 13, 2012 TransLink announced fare increases that will affect the cost of retail bus passes and the discounted Employer Pass Program. EPP members still save approximately 15% off the cost of a retail pass. The new prices come into effect January 1, 2013. As deductions are taken one month in advance, participating employees should see an increase to their EPP deductions in December 2012.
Applying to the Program
You can apply for the Employer Pass Program through the Carding Office at the UBC Bookstore.
Replacing a Lost or Damaged Pass
First, try checking with the TransLink Lost Property Office at (604) 682-7887 as a number of passes are turned in there, particularly if they are lost on transit. It can take at least 4 days for passes to find their way to Lost Property. If your pass was lost on campus, you can try going to Campus Security in person at 2133 East Mall (same building as the UBC Bookstore) to see if your pass was turned in. If your pass has still not been found, there is a $50 replacement fee payable by cheque to “UBC” that must be submitted to the Carding Office in the UBC Bookstore, along with a completed lost pass form. The Administrator will then contact TransLink with a request for your replacement pass. This pass can usually be delivered to UBC within 48 hours. Once the pass arrives, the EPP Administrator will notify you via e-mail or phone. Please note that once the replacement process has started it cannot be stopped, nor can you get your $50 back – even if you were to find your pass.
